Shipping policy

Delivery within Thailand

Unframed prints: free standard delivery throughout Thailand.

Framed artworks: delivery is calculated at checkout based on the selected size, combined shipping weight and destination province. Check the delivery charge and order total before paying.

For orders containing both framed and unframed artworks, the unframed prints have no delivery charge; the framed delivery rate still applies. Multiple framed artworks are calculated using their combined shipping weight.

Production and delivery time

Our artworks are made to order. Production takes place before dispatch and is separate from carrier delivery time. Please check the product information or contact us before ordering for the current production estimate, particularly if you need your artwork by a specific date.

Standard framed delivery is estimated at 3–5 business days after production is complete and the order is dispatched. This is an estimate, not a guaranteed arrival date. Public holidays, destination and carrier delays may affect delivery.

Your delivery details

Please enter your full delivery address and a reachable telephone number. Contact us promptly if a correction is needed; changes may not be possible after dispatch.

Delivery enquiries

For a delayed, missing or damaged delivery, contact hello@maisonmaistudio.com or Maison Mai Studio on LINE with your order number and any tracking details. For damaged or incorrect items, please see our Returns and refund policy.

Other destinations

If checkout does not offer delivery to your address, please contact us before ordering. Free delivery for unframed prints applies to Thailand only.